Hello, I had service on my 911 . Rochelle is pleasant and extremely knowledgeable, I'm a new Porsche owner and only had 3 services. With each visit I feel very special that she remembers past chats we've had . I like the personal connection of Porsche customer service. All of staff is friendly from the moment I drive up. It's a very special experience feeling VIP at a service appointment. Thank you Mark
I was in on Saturday morning with my 2014 Boxter. Mark was the epitome of professionalism, got me checked in quickly, got my loaner car, and by the time I got back home, Mark called to let me know that they discovered my car radio needed a new amplifier, and had already fixed it! I arrived back to PNS shortly thereafter to an easy breezy checkout, and saw that in the short time my car was there they also washed and vacuumed it. What a very pleasant and unexpected surprise. Porsche North Scottsdale totally rocks. Please extend my heartfelt thanks and appreciation to all the wonderful people I encountered.
We brought our Macan in for service this week and Dan Sheridan was our service writer. Dan is very knowledgeable and has great customer service skills. We were very pleased with our experience with the service department. Dan stayed on top of the warranty work we were having completed. We were dissatisfied with the car rental we were issued to drive. Other than that, great experience. Just wanted to pass this on. Thanks.
Just a quick note to say thank you for the excellent service on my vehicle on Jan 26! I have had Rochelle Lovering as my Service Advisor for the last 8 years and she is always very pleasant and organized down to the last detail! I truly receive personalized service and I greatly appreciate it. PNS is quite far from my house but it is well worth the drive for this high level of service. Thanks again and we’ll see you soon! Best Regards,